If you’re looking for a mortgage broker in Perth…
… let us know: We’ll give you someone to avoid like the plague.
Why to avoid her? She missed the finance date (“oh, I thought it was next week”). She gave incorrect instructions for signing paperwork. Every communication has been protracted and painful, sometimes it’s been erroneous and downright rude.
Final straw today: two weeks of back-and-forth (and two weeks after settlement) about account set-up. FINALLY she finds out it’s because we didn’t fill in a form (which we specifically asked about and she said we didn’t need to). Would have been great to know that two weeks ago.
Because she did a good job on our first loan with her in 2008 I won’t name names here. However, if you’re considering a mortgage broker in Perth, please contact me if you want details so you can avoid a similarly frustrating experience.
PS. I feel better after that vent 🙂 Thanks team!